AI Customer Support Agents That Actually Resolve Tickets
Deploy AI agents that handle customer inquiries across Help Scout, Slack, and email — in your team's tone of voice.
90% faster first response time
Companies using AgentTeams reduce first response time by 90%
Your support team is overwhelmed
The math doesn't work. Ticket volume is growing faster than you can hire. Something has to change.
Ticket volume growth
Customer expectations are rising, but your team size isn't keeping up.
Agent burnout rate
Repetitive tickets drain your best people. They leave, and hiring takes months.
Average first response
Customers wait hours for answers to questions your team has answered a thousand times.
How AgentTeams works for support
Three steps to an AI agent that handles your tickets the way your team would.
Connect Help Scout
Authorize your Help Scout account in one click. Your agent gets access to mailboxes, tags, and customer history.
Set directives
Define tone of voice, escalation rules, SLA targets, and what topics to handle vs. hand off to humans.
Deploy your agent
Your AI support agent starts handling tickets immediately. Monitor performance, adjust directives, and scale as needed.
Everything your support team needs
From auto-replies to escalation logic, your AI agent handles the full support workflow.
Auto-reply to common questions
Your AI agent learns from your knowledge base and past tickets. It handles password resets, shipping inquiries, billing questions, and more — instantly.
Smart escalation to humans
Set rules for when tickets should be handed to a human — by sentiment, complexity, VIP status, or custom conditions. Your agent knows when to ask for help.
Multi-language support
Your AI agent responds in your customer's language — automatically. No separate teams for different regions.
Your brand voice, always
Give your agent directives about tone, vocabulary, and communication style. It responds the way your team would — professional, friendly, or casual.
24/7 availability
No shifts. No time zones. No holidays. Your AI agent handles tickets around the clock so your customers never wait.
Full audit trail
Every ticket, every response, every escalation is logged. Review what your agent did, why, and how customers responded.
Ready to transform your customer support?
See how AgentTeams can resolve tickets faster, reduce agent burnout, and keep your customers happy — 24/7.