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Insights on AI agents, automation, and the future of work.
March 15, 2026
Introducing AgentTeams: AI Agents That Work Like Employees
We built AgentTeams to change how companies think about AI. Instead of chatbots you prompt, imagine agents you hire — with roles, responsibilities, and the tools they need to get work done autonomously.
Read more →March 22, 2026
How AI Agents Handle Customer Support Tickets Automatically
When a Help Scout ticket arrives, your support agent reads it, checks past interactions, drafts a reply, and loops in a human only when needed. Here is how it works end to end.
Read more →March 28, 2026
Supervised vs Autonomous: Choosing the Right Mode for Your AI Agents
Every agent in AgentTeams can run in supervised or autonomous mode. Supervised agents ask for approval before taking action. Autonomous agents handle tasks independently. Which is right for your team?
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