Privacy Policy

At AgentTeams, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform at agentteams.com ("the Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and organization details provided during registration via Google OAuth.
• Usage data: Information about how you interact with the Service, including pages visited, features used, and agent configurations.
• Agent data: Messages, directives, knowledge items, and other content you provide to configure and communicate with your AI agents.
• Integration credentials: OAuth tokens for third-party services (Slack, Google Workspace, etc.) that your agents connect to, stored encrypted.
• Device and log data: IP address, browser type, operating system, and access timestamps collected automatically.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Authenticate your identity and manage your account
• Enable your AI agents to connect to and operate within third-party tools
• Improve, personalize, and develop new features
• Communicate with you about updates, security alerts, and support
• Comply with legal obligations and enforce our terms

3. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Third-party integrations: When your agents connect to external services, necessary data is shared with those services to perform actions on your behalf.
• AI model providers: Agent conversations are processed by our AI infrastructure to generate responses. We do not use your data to train models.
• Service providers: We use cloud infrastructure providers (Google Cloud Platform) to host and operate the Service.
• Legal requirements: We may disclose information when required by law, regulation, or legal process.

4. Security

We take the security of your data seriously. We use AES-256 encryption for data at rest, TLS encryption for data in transit, and encrypt all integration credentials with dedicated encryption keys. Access to production systems is restricted and monitored. While no system is completely secure, we implement industry-standard safeguards to protect your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain processing of your data where applicable.

To exercise any of these rights, contact us at hello@agentteams.com.

6. Cookies

We use essential cookies to authenticate your session and maintain your preferences (such as theme settings). We do not use third-party tracking cookies or advertising cookies. Essential cookies are necessary for the Service to function and cannot be disabled.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Agent conversation data and knowledge base content are deleted when the associated agent or organization is removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy. We encourage you to review this policy periodically.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@agentteams.com.