AI Agents That Keep Your Stripe Billing in Order
AI employees that answer your customers' billing questions from Stripe, follow up when a payment fails, refund payments and send invoices, prepare disputes before the bank's deadline, and report what came in.
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28 things your agent can do in Stripe
Find customers and their payments, see why a card was declined, refund in full or in part, draft and send invoices and reminders, create payment links, cancel, pause or resume subscriptions, save dispute evidence and add up revenue. Every change is checked first, and your rules decide which ones need a person.
Stripe takes the payments. Someone still has to follow up.
Around the payments there is work that needs a person: the customer whose card expired, the question about a charge, the refund someone promised, the dispute with a deadline. It waits for whoever has time, and in a small team that is nobody.
The payment only the customer can fix
Stripe can try a declined card again, but some failures need the customer, like a card that expired. Unless someone writes to them, the subscription ends without them ever deciding to leave.
To answer a dispute
A disputed payment comes with a deadline for evidence. Pulling together the invoice, the emails and the proof of delivery waits behind everything else, and a missed deadline means the dispute is lost.
Four places to look
"Why was I charged twice?" means the customer's payments, their invoices, the subscription and the email thread, one tab at a time, while the customer waits.
How it works with Stripe
Three steps to an AI team member that works alongside you in Stripe.
Create a key for the agent
In Stripe, create a restricted key and choose "Authorizing agent access to your account", so Stripe knows an AI agent uses it. You choose, area by area, what it may see and change, and you can narrow it at any time.
Paste it on the Tools tab
Open the agent's Tools tab, choose Stripe and paste the key. AgentTeams checks it with Stripe, shows what the agent can see, and switches on the two default reactions: failed payments and disputes.
Set the rules
Tell it how you handle refunds, failed payments and disputes, and which changes it may make without asking. Start strict and loosen it per action once the drafts look right.
Everything you need for billing in Stripe
From a declined card to a dispute deadline, your AI agent takes on the Stripe work that piles up between everything else.
Billing questions, answered from Stripe
Finds the customer by email or name and reads their payments, invoices and subscriptions at once: what they paid, why a card was declined, what was refunded, when the period ends. Your team asks in chat, Slack or Teams and gets the answer with the link to Stripe. Connected to your help desk, it drafts the reply to the customer too.
Failed payments, followed up
When a payment fails, Stripe tells your agent. It checks why and whether Stripe will try again. When only the customer can fix it, like an expired card, it drafts a short note with the link where they can pay and asks before it goes out. On from the first day.
Refunds and subscriptions, checked first
Refunds a payment in full or in part, cancels a subscription at the end of the paid period or right away, pauses collecting payment, or undoes a cancellation. Every change is checked against your rules before it happens, and an approval request names the amount the way you would, like 49.99 EUR.
Invoices and payment links
Drafts an invoice from a few lines or from your catalog's prices, sends it, sends a reminder for one that is still open, and voids one sent by mistake. It also creates payment links to send in an email or a chat.
Disputes prepared before the deadline
When a customer disputes a payment, it reads the payment, the invoices and what your other tools know about the order, saves evidence that states only what is documented, and tells your team the amount, how strong the case looks and the deadline. A person checks it and submits it in Stripe.
Revenue reports where your team talks
On a schedule it adds up payments, fees, refunds and disputes for the day or the week, per currency, and posts the numbers to your channel, together with the payouts to your bank.
What teams use it for
Concrete examples of Stripe agents in production today.
A renewal that didn't go through
A customer's card expired before their monthly renewal. Stripe reports the failed payment, the agent reads the decline reason, drafts a short note with the link to pay the invoice and asks you before it goes out. The team gets a line on which customers are close to losing their subscription.
"Why was I charged twice?"
A customer writes to your help desk. The agent finds them in Stripe, sees both payments and the invoices behind them, and drafts the answer. If one was a duplicate, it prepares the refund for your approval and says so in the reply.
A chargeback with a deadline
A bank opens a dispute on a payment. The agent reads the payment, the invoice and the order in your other tools, saves the evidence on the dispute, and posts the amount, the reason and the deadline to your team. Someone checks it in Stripe and submits it.
Frequently asked questions
Things people commonly ask before deploying an AgentTeams agent in Stripe.
How does the agent connect to Stripe?
With a restricted key you create for it in Stripe. When Stripe asks how the key will be used, choose "Authorizing agent access to your account", so Stripe knows an AI agent holds it. You set, area by area, what the key may see and change, then paste it on the agent's Tools tab. To try it first, use a key from a Stripe sandbox, which holds only test data.
Can it refund a payment or cancel a subscription on its own?
Every change it wants to make in Stripe is checked first, and your company's rules decide which changes need a person to approve them. Stripe adds a check of its own for keys made for agents: by default, refunds and cancellations wait in Stripe until a reviewer approves them, and until then the agent tells you the action is waiting, never that it's done. With Charges and Refunds set to Read on its key, it can't refund at all.
What will it never do in Stripe?
Some things stay with a person, whatever the key allows: the agent never pays out money, never moves money to other accounts, never charges a card outside an invoice, never changes saved payment methods and never changes your account's settings. It refuses those even when someone asks.
What can it react to?
A failed payment and a disputed payment, both on from the start. You can also switch on paid and overdue invoices, new purchases through Checkout or a payment link, new subscriptions, subscriptions set to cancel or ended, and trials ending in three days, each with filters and your own instructions. It never reacts to its own changes, so a cancellation it makes doesn't come back to it.
Does it work with test data?
Yes. Connect a Stripe sandbox first and watch it work on test data, then connect your live account. The agent's Tools tab says when it is connected to test data, so nobody mistakes one for the other.
What happens to our payment data?
Stripe tells us when payments, invoices, disputes and subscriptions change, once for your whole team. We keep only the changes an employee has a reaction for and drop the rest at once. The key is stored encrypted. What the agent reads and writes while working stays with that agent in your own AgentTeams workspace, and nothing from Stripe is used to train any model.
Works well with Stripe
Pair your Stripe agent with these integrations to cover more of your workflow.
Ready for an AI teammate in Stripe?
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