AI Agents That Handle the Klaviyo Work Between Sends
AI agents that answer questions about any customer and any campaign, report on what your flows and campaigns earn, keep profiles and lists tidy, handle unsubscribe requests, and draft campaigns for your team to review.
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27 things your agent can do in Klaviyo
Look up customers and their consent, report on campaigns and flows, keep profiles and lists current, and draft emails and campaigns. Every change is checked first, and campaigns go out only when your team sends them.
Klaviyo sends the emails. Someone still does the rest.
Between campaigns there is a steady stream of small Klaviyo work: questions about customers, unsubscribe requests, list cleanups and the weekly numbers. It lands on whoever knows Klaviyo best.
Too many after an unsubscribe
A customer asks support to stop the emails. If the request waits in the inbox, the next campaign reaches them anyway, and so does their complaint.
For one customer question
"Did my discount code arrive?" Support checks the helpdesk, then Klaviyo, then the shop, one tab at a time, while the customer waits.
Spent rebuilding the numbers
Revenue by flow, by campaign, against last week. Someone exports it, pastes it and formats it again, every week.
How it works with Klaviyo
Three steps to an AI team member that works alongside you in Klaviyo.
Connect Klaviyo
Someone with the Owner, Admin or Manager role signs in to Klaviyo and approves AgentTeams. There is nothing to copy or paste, and the agent works in the account you picked.
Set the playbook
Tell the agent about your segments, your sending rules, and which changes it may make on its own. It follows your team's process, not a generic one.
Let it work
Ask it questions in chat, give it a weekly report, and let your support agent handle unsubscribe requests. Changes are checked first while you build trust.
Everything you need for Klaviyo between sends
From the customer question to the Monday report, your AI agent handles the Klaviyo work that piles up around your campaigns.
Customer lookups
Finds anyone by email, phone number or your own customer ID: their consent for emails and texts, their lists and segments, what they received, opened, clicked and bought, and Klaviyo's predictions where your account has them.
Campaign and flow reports
Recipients, opens, clicks, orders, revenue and unsubscribes for any period, email by email, plus orders and revenue per day, week or month, split by flow or by message.
Consent, handled
Unsubscribes people who ask to stop, from all marketing on that channel at once, never just one list. Subscribes only people who asked, and notes where they asked.
Profiles and lists kept current
Creates and updates profiles and their custom fields, builds lists, and adds or removes people. It matches on email, phone or your customer ID, so it updates the profile you have instead of adding a duplicate.
Drafts for your review
Writes email templates with your unsubscribe link built in, and sets up draft campaigns with audience, subject line, preview text and sender. Your team reviews them and sends them in Klaviyo.
Events from your other tools
Records events such as a requested demo or a closed support ticket on a customer's Klaviyo timeline, so the flows you built on them start.
What teams use it for
Concrete examples of Klaviyo agents in production today.
Unsubscribes from the support inbox
A customer replies to a campaign asking you to stop. Your support agent unsubscribes them in Klaviyo, says so in its reply, and the next send leaves them out.
The Monday numbers
Every Monday morning the agent posts last week's revenue by flow and by campaign to your marketing channel, with the emails that moved and the ones that slipped.
Campaign drafts on request
Ask for a campaign to your VIP segment about the autumn sale. A draft with subject line, preview text and content waits in Klaviyo for your team to edit and schedule.
Frequently asked questions
Things people commonly ask before deploying an AgentTeams agent in Klaviyo.
How does the agent connect to Klaviyo?
Through Klaviyo's own sign-in. Someone with the Owner, Admin or Manager role approves AgentTeams for one Klaviyo account, with nothing to copy or paste. Until Klaviyo has reviewed our app, its approval screen says so; the connection works the same.
Will it send campaigns on its own?
No. It creates drafts, and your team sends them in Klaviyo. It sends a campaign only when a person asks it to, and that request is checked like every other change.
Which Klaviyo plan do we need?
Any Klaviyo account works. Predictions such as expected lifetime value and churn risk appear once Klaviyo has enough order data to make them, and revenue figures come from the orders Klaviyo knows about, usually from your connected shop.
Can it react when something happens in Klaviyo?
Not on its own yet. It works when you ask it, on a schedule, or when something happens in another tool it's connected to, such as a new support ticket.
How does it treat marketing consent?
It subscribes only people who explicitly asked, and records where they asked, so your consent records stay complete. An unsubscribe always covers all marketing on that channel, so nobody keeps getting emails through another list.
Works well with Klaviyo
Pair your Klaviyo agent with these integrations to cover more of your workflow.
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Search the wiki and keep documentation honest.
Learn moreReady for an AI teammate in Klaviyo?
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